Four Crucial Retention Ideas by Mindy Williams

•Good communication is critical when dealing with customers. Strive to be clear and concise in your communication with current and future customers. • Resident retention is ongoing and proactive. If you do something to make your residents smile each month AND are on...
Great Ideas for Renewal Gifts

Great Ideas for Renewal Gifts

Looking for ways to show your renewing residents some love? Get creative! Here are a few ideas to get you started: Closet Makeover You can get dust free, coated wire shelving at any hardware store and have your maintenance team install it for your residents. What a...